The net force is 500N downwards.
When Haley is trying to pull an object upward. The below forces are acting on the object.
Fp = 5500N
Fg = 6000N
because the force of gravity is more than the force of the pull.
Fnet = Fg - Fp = 6000N - 5500N = 500N
And, the direction of the resultant force is the direction of the larger force.
