Answer: d) Analyze the bad news to see how it will affect his reader.
Explanation:
The first thing that Taylor should do is to analyze the bad news so that he can predict the likely effect on the client.
Once he predicts this, he can be able to deliver the bad news in such a way that the client would not be too annoyed by it. It would also allow him to offer alternatives that might be applicable and doable to the client.
